This privacy statement applies to your use of all features of Pert's website.

Introduction
This statement outlines Pert's practices in relation to collecting, using and disclosing information via its website.

In addition to this privacy statement, your use of Pert's website is also subject to the following:

1. conditions of use which contain additional privacy information about contributions you may make Pert's website

2. copyright notice.

Cookies and general website traffic
Pert uses technology called 'cookies' to record information about your access to the website and to provide increased security. Cookies are small pieces of information that can be stored on your hard drive (persistent cookies) or in temporary memory (session cookies). Cookies do not contain personal information and cannot be used to identify you.

Session cookies are used for:

security reasons, allowing you to be recognised once you have logged into a secure part of the site such as the Shop
tracking the time you have spent on a site so as to enable a page to be automatically locked after a specified time to prevent unauthorised access to your credit card or other personal details
more accurately tracking visitor activities
examining path-based data that tracks the sequence of pages through the site.
Pert uses both session and persistent cookies to automatically collect general website traffic information, for example:

your server or IP address (the name or number which uniquely identifies the computer through which you are connected to the internet)
the address of the referring site (for example, the previous site visited)
the date and time of a visit
the top-level domain name (for instance .gov, .org, .uk, .au)
the address of the pages accessed and the documents downloaded.
This information is compiled into statistics (for example, total page visits, most visited pages, most common entry page) that are used to evaluate the quality of the website's content and services. No attempt will be made to identify individual users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect Pert's internet service logs.

Control over cookies is browser based. You can set you browser to refuse cookies, and you can use tools/options or preferences to delete cookies whenever you choose.

Collection and use of information
General
The Privacy Act 1988 (Cth) defines 'personal information' as information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion.

Pert collects your personal information through a variety of website features and online forms. The information we collect may include your name, address, telephone numbers, email addresses and, if you are using the Online Shop, credit card information. Pert may also collect your opinion on the Pert products and services on an anonymous basis. Pert will tell you why it is collecting your personal information, and how that information will be used, at the time the information is collected. With limited exceptions (for example, when someone uses the website to send you an e-card), Pert will only collect your personal information directly from you.

Your personal information will only be used for the purpose for which you provided it. For example, if you have supplied an email address so that you can be sent Pert publications, your email address will only be used for that purpose. Pert will not use your personal information for any other purpose unless you have given your consent.

Pert will store your personal information in secure computer storage facilities and, where necessary, paper-based records. Staff will securely handle and store your personal information in a manner which complies with this Privacy Statement and the Privacy Act 1988 (Cth).

Online Shop
Pert will collect your credit card information if you make a purchase through the Online Shop. The conditions of purchase for the Online Shop contain specific information about how your credit card information is used when you make a purchase from the Online Shop.

Disclosure of personal information
Pert will not disclose your personal information unless you have given your consent or the Pert has advised you, at time the information is collected, that it is our usual practice to disclose the information. Pert may also disclose your personal information if it is required to do so by law.

Access to your personal information
Pert will endeavour to provide you with access to your personal information upon request. Pert will correct any errors in the personal information it holds about you as soon as you tell us about them.

Important notice
If you are submitting personal details, credit card numbers or other information over the internet, please be aware that, while all reasonable efforts are made to secure information transmitted to the website, there is a possibility that information you submit could be observed by a third party while in transit.

Pert is not responsible for any unauthorised disclosure or misuse of your personal information that may occur in transit.

Comments or concerns
For comments or concerns regarding privacy please contact us at Sales@pert.com.au